Shipping policy
SEOBoss Blog Engine - Digital Delivery and Shipping Policy
Effective date: 17 July 2026
SEOBoss Blog Engine is a digital software service delivered through the Shopify App platform. SEOBoss does not currently sell or ship physical goods.
1. Digital delivery
Access to SEOBoss is provided digitally through your Shopify Admin and related SEOBoss interfaces. Features are normally made available after:
- the App has been installed on an eligible Shopify store;
- the required Shopify permissions have been authorised;
- any required onboarding or store connection has been completed; and
- the selected plan, trial, or other entitlement has been activated.
No physical package, activation card, storage device, printed manual, or other item will be delivered by post or courier.
2. SEOBoss capability pages
Some pages on seoboss.com are presented using Shopify product-page layouts so merchants can explore individual SEOBoss capabilities. These pages describe features within the SEOBoss Shopify App. They are not separate physical products and do not require separate shipping.
Availability of a capability may depend on your SEOBoss plan, usage allowance, credit balance, connected services, store configuration, or current feature availability. The relevant App listing, plan information, or in-App interface will show the applicable access conditions.
3. Shipping and delivery charges
No shipping, postage, packaging, freight, customs, or physical-delivery fees apply to SEOBoss.
Subscription charges, eligible usage charges, and purchased credits are separate from shipping and are processed through Shopify as described in the SEOBoss Terms of Service.
4. Delivery timing
App access is normally available promptly after successful installation, authorisation, and activation. Some setup, store synchronisation, article generation, image generation, publishing, reporting, or other background jobs may take additional processing time.
Processing time can be affected by store size, queue volume, Shopify, Google, AI or media providers, internet connectivity, rate limits, maintenance, or other technical conditions. A processing delay does not mean that a physical shipment is pending.
5. Access requirements
To receive and use the digital Service, you need:
- an active and compatible Shopify store;
- authority to install and authorise the App;
- a supported browser and reliable internet connection;
- an eligible SEOBoss plan, trial, allowance, or credit where required; and
- continued access to any third-party account you choose to connect.
You are responsible for ensuring that your store and account information is accurate and that authorised staff members can access the App.
6. Problems accessing the Service
If installation appears complete but you cannot access SEOBoss, please refresh the Shopify Admin, reopen the App, and confirm that the store connection and required permissions are active.
If the problem continues, contact us and include your .myshopify.com store address, a description of the problem, and any relevant screenshot or support identifier. Do not send passwords, Shopify access tokens, Google access tokens, complete payment-card information, or other authentication secrets.
Billing-error and refund requests are handled under the SEOBoss Refund Policy.
7. Future physical products
If SEOBoss offers a physical product or separately delivered professional service in the future, the applicable product page, checkout, or separate agreement will provide its specific price, delivery method, timing, location restrictions, and return terms. This policy does not create shipping terms for a future offering that is not currently available.
8. Contact us
For questions about digital delivery or access, contact:
Dotcom Publishing trading as SEOBoss
Email: robbie@seoboss.com
Address: 4 Ranfurly Terrace, Mount Cook, Wellington, New Zealand